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We offer email/FB Messenger customer service only. If you have any questions or issues, please send us a mail or drop a DM via FB we will reply within 48 business Hrs. 

Shenzhen Eko Times Technology Co., Ltd

Business Address:

Haide 2nd Rd #470, Xiangnan Community, Nan Shan, Shenzhen, Guangdong, 518000, China (This is not a returning address)

Email:

[email protected]

(We'll get back within 48 hours max, All day of the week.)

 

Tips:

> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to complete your order.

> It's not good enough, but have to say that exchanges/Returns will not be accepted without having previously contacted our customer service team.

 

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