Please note, there will be 5-10 days of shipping delay due to the impact of Covid-19 and unprecedented volumes.

Contact Us

We offer email/FB Messenger customer service only. If you have any questions or issues, please send us a mail or drop a DM via FB we will reply within 48 business Hrs. 



(We'll get back within 48hours max, All day of the week.)



A1005A, Haide Building, Haide 2nd Rd #470, Xiangnan Community, Nanshan, Shenzhen, 518000

Shenzhen Eko Times Technology Co., Ltd

(This is not the return address,please contact our customer to obtain our return address. )



> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to completing your order.

> It's not be good enough, but have to say that Exchange/Returns will not be accepted without having previously contacted our customer service team.